FAQ

  • When are cookies available?

    Chonkers is a pop-up bakery! That means we drop cookies once or twice a month in limited batches. Each drop is announced on Instagram, so make sure to follow us there for dates and menus.

  • How do I order?

    Super easy - just hop on the website during a drop and grab your cookies! Once they’re gone, they’re gone (till next time). No sneaky extras hiding in the oven.

  • Can I walk up and buy cookies?

    Not yet! Everything is pre-order only so we know exactly how many to bake.

  • When can I pick up my order?

    Pickup happens Saturdays from 12–1 pm on drop weekends. The exact address + details will be in your confirmation email (like a cookie treasure map).

  • Where do I pick up?

    Pickup details (location/address) will be provided in your confirmation email when you order.

  • Do you ship cookies?

    We’re working on it! The goal is to make sure cookies arrive safe and delicious (because no one wants a box of crumbs showing up at their door). Until then: pickup only.

  • Do you offer custom orders or catering?

    Yes! If you want a whole batch for a party, office, or just your cookie-loving self:
    12 cookies (1 flavor) or 24 cookies (2 flavors) Just message us here on the site or on Instagram and we’ll make it happen.

  • What makes chonkers special?

    Chonkers are cookies with personality - big, bold, and nostalgic. Not too sweet, not too fancy, just pure goodness baked into every bite.

  • Still got questions? Send us a message.